1. Introduction
Your privacy is important to us. This Privacy Policy explains how Mpocket POS (“we”, “our”, or “us”) collects, uses, stores, and protects information when you use the App.
By using Mpocket POS, you agree to the collection and use of information in accordance with this Policy.
2. Types of Data We Collect
2.1 Personal and Business Information
We may collect the following information that you provide:
- Your name and email address;
- Store or business details (name, address, contact information, currency);
- Customer data (names, contact details, balances and related records);
- Transaction data (sales, invoices, receipts, stock movements, expenses).
2.2 Device and Technical Information
We may automatically collect technical data such as:
- Device model and operating system version;
- App version, usage logs, and basic diagnostics;
- IP address and general region (for security and analytics);
- Crash logs and performance information.
2.3 Permissions and Hardware Access
The App may request access to certain device features to provide core functionality:
- Bluetooth: to scan for, pair with, and connect to Bluetooth printers so you can print receipts and reports.
- Wi-Fi / Network: to discover and connect to Wi-Fi printers and to sync data to cloud services (if enabled).
- Storage: to save reports, receipts, and backups on your device.
- Camera (optional): to scan barcodes and QR codes.
You can manage these permissions in your device settings. Some features may not work correctly if you deny required permissions.
2.4 Automatically Collected Usage Data
We may use third-party tools to collect anonymized or aggregated usage data to help us understand how the App is used and improve its performance and reliability.
3. Purpose of Data Collection
We collect and use your data for the following purposes:
- To operate and provide the core features of Mpocket POS;
- To enable Bluetooth and Wi-Fi printer pairing and reliable printing;
- To maintain your store configuration, products, customers, and business records;
- To improve App performance, stability, and user experience;
- To provide technical support and respond to user inquiries;
- To maintain security and prevent abuse or misuse of the App;
- To comply with legal and regulatory requirements.
We do not sell your personal data.
4. How We Use Your Data
Your data may be used to:
- Create and manage your user or store profile within the App;
- Generate invoices, receipts, reports, and transaction records;
- Sync your data across devices or cloud services (if this feature is enabled);
- Analyze how features are used so we can improve and fix issues;
- Send you important updates or notifications related to security or policy changes.
5. Data Storage and Security
5.1 Local Storage
Most of your business data (transactions, stock, customers, reports) is stored locally on your device using secure storage mechanisms (such as an app database and protected preferences).
5.2 Cloud Storage (If Used)
If Mpocket POS supports, and you enable cloud backup or synchronization, some data may be stored on secure remote servers. This is done to provide backups, restore options, and/or multi-device access.
5.3 Security Measures
We implement reasonable technical and organizational security measures, including:
- Use of secure connections (e.g., HTTPS) where applicable;
- Restricted access to production systems;
- Regular updates and patches to address known vulnerabilities.
While we strive to protect your information, no method of transmission or storage is completely secure. You are also responsible for keeping your device secure and applying operating system updates.
6. Data Sharing and Disclosure
We may share information in the limited circumstances described below:
- Service Providers: We may share data with trusted third-party service providers who assist us with analytics, crash reporting, or cloud storage. These providers are only allowed to use the data to provide services to us.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests (for example, a court order or government request).
- Protection of Rights: We may disclose information where necessary to enforce our Terms, protect our rights, or protect the safety of users and the public.
We do not share your business data (such as customer lists or sales history) with third parties for marketing purposes.
7. User Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- The right to access the data we hold about you;
- The right to correct inaccurate or incomplete information;
- The right to request deletion of your data, subject to legal obligations;
- The right to restrict or object to certain types of data processing;
- The right to withdraw consent where processing is based on consent.
You can also control App permissions (Bluetooth, Wi-Fi, camera, storage) through your device settings. Disabling some permissions may impact certain features.
8. Data Retention
We retain data for as long as necessary to provide the App’s features and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
You may request deletion of your account or data, and subject to legal requirements, we will make reasonable efforts to delete or anonymize your information.
9. Policy Updates and Changes
We may update this Privacy Policy from time to time. When we do, we will:
- Update the “Last Updated” date at the top of this document; and/or
- Provide an in-App notice or prompt after a significant change.
Continued use of the App after changes take effect will be deemed acceptance of the updated Policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you can contact us at:
Developer / Data Controller: mPocket POS
Email: info[at]mpocketpos.com
Website: www.mpocketpos.com
Please include “mPocket POS – Privacy Policy” in the subject line of your email so we can help you faster.